Setting up L2TP access on Android devices.
1. Go to Settings
Go to ‘Settings’. If you are unsure how to find ‘Settings’, there will be an icon in your list of Apps.
2. More Settings
Scroll to the bottom of the ‘Networks’ overview screen and click onto the ‘More’ settings option..
3. Go to ‘VPN’.
Click onto the ‘VPN’ option.
4. Add VPN network.
Next, click onto ‘Add VPN Network’.
NOTE: Before creating a VPN connection on Android, you will need to have a screen lock setup. If you do not currently have a screen lock, you will be asked to create one as a security measure.
5. Connection Name
You can now begin adding your login and server details, the VPNUK connection name can be anything you like.
6. VPN type
For this L2TP/IPSec connection you should select ‘L2TP/IPSec PSK’ from the list of VPN connection types.
7. Server address
Enter a valid VPNUK server address. You can find the full list of server addresses from your ‘Welcome to VPNUK’ email and also in your client control panel on the VPNUK website.
8. IPSec pre-shared key
Enter the IPSec pre-shared key, the key is always ‘69000903’ on the VPNUK servers.
9. Save settings
Click onto ‘SAVE’.
10. Connect to VPNUK
Click onto the VPNUK connection that you have just created.
11. Login Credentials
Enter your login username and password. In order to save the details for future use check the option to ‘Save account information’ then click onto ‘Connect’.
12. Connected
Once connected the VPNUK connection will display the word ‘Connected’ and a key will appear in the information bar.
Troubleshooting Guide
ISP DNS Hijack / DNS Leak Protection
Some ISPs will attempt to hijack your DNS settings which hinders the VPN connection from functioning correctly. If you find that your VPNUK connection does not route your traffic correctly you can try changing your Public DNS server to the VPNUK DNS server or to an alternative like Google DNS.
1.
Go to Settings.
2.
Go to ‘Wireless and Network’ settings.
3.
Go to ‘Wi-Fi’.
4.
Click your connection from the list of available networks for a few seconds and select ‘Modify network’ when the option appears.
5.
Select the option to ‘Show advanced options’ and ensure the IP Settings dropdown is set to ‘Static’.
6.
Change ‘DNS 1’ to the VPNUK Public DNS server: 109.169.6.2 or the Google Public DNS IP address: 8.8.8.8.
7.
Thats it!