What you need
- Active VPNUK account
- VPN username & password
- Amazon device (latest firmware)
- Internet access
The VPNUK App has been developed from the ground up to our very own specification, running the highly secure, multi-configurable and widely compatible OpenVPN engine. Offering an extremely simple interface, zero configuration is required — once installed simply enter your login credentials, choose your server and hit the connect button. Once connected you will see a country flag in the device taskbar so you will always know which country you are connected through.
VPNUK API: The VPNUK App uses our API which assists you with setup. The App is fully implemented with Amazon In-App purchase, so you are able to administer your account directly from the App.
This tutorial uses the official VPNUK app designed for Android & Amazon devices, which is a free download from the Amazon App Store and compatible with all Amazon devices including Fire Phone, Fire Tablets and Fire TV. Your Amazon device must be running the latest Amazon firmware.
Install VPNUK App for Amazon
Go to the Amazon App Store on your Amazon device and search for the official 'VPNUK' app.
Run VPNUK
Go to your apps list and run the VPNUK App.
Configure New Connection
Enter the connection settings by clicking onto the settings cog.
Configure Connection
The official VPNUK App from the Amazon store uses the VPNUK API, which means you log in using your chosen User Account credentials or your VPN Account credentials. We always recommend using the VPN Account setup. Choose VPN Credentials from the top of the page, then enter your VPN Username and VPN Password and check the Save Credentials box to save your login details. New users can click the Get Free Trial link to create an account.
Choose Server
Click onto the server selection button. The VPNUK API will automatically detect your correct server.
Choose Server Manually
If you would prefer to override the API and choose your server manually you can do this — select your VPNUK account type.
Select Server
If you have a Shared IP account you can connect to any of the Shared IP servers. If you have a Dedicated IP account or a 1:1 Dedicated IP account please choose your connecting server — you can find these details in your welcome email or in the Members Area. All Dedicated IP account holders also have unlimited access to all of our Shared IP servers.
Connect
You can now connect to your VPNUK account.
Connection Complete
Your account will now be connected to the VPN. If you would like to disconnect or switch to a different server, click the Disconnect button and choose a different server. You can reconnect from the Quick Launch screen using the quick connect toggle. To edit your connection in future, click the settings cog on the top right of the screen.
This tutorial will show you how to download the official VPNUK app using the Downloader app. The VPNUK App is available for direct download from our server and is compatible with all Amazon devices including Fire Phone, Fire Tablets and Fire TV.
Kindle Fire or Fire Phone: Enable Unknown Sources — pull your notification bar down, select Settings > Applications and set Apps from Unknown Sources to On.
Amazon Fire TV: Enable Developer Options — go to Settings > My Fire TV > Developer Options > Enable Install from Unknown Sources.
Install VPNUK App via Downloader
There are three sub-steps to download and install the VPNUK App using the Downloader app:
Install Downloader from Amazon App Store
From your Amazon Fire TV home screen go to Find from the menu, then search for and install the Downloader App.
Enter the VPNUK App shortcode in Downloader
Enter the VPNUK app shortcode 782646 into Downloader. If your version of Downloader does not accept the shortcode, use the URL: app.vpnuk.net then click Go.
Install the VPNUK App
Once the download is complete, click Install.
Run VPNUK
Go to your apps list and run the VPNUK App.
Open the VPNUK App
Locate and open the VPNUK App on your Fire TV.
Configure New Connection
Enter the connection settings by clicking onto the settings cog.
Configure Connection
Enter your VPN account login Username and Password and check the Save Credentials box if you would like the app to save your login details.
Choose Server
Click onto the server selection button.
Account Type
Choose your VPNUK account type.
Select Server
If you have a Shared IP account you can connect to any of the Shared IP servers. If you have a Dedicated IP account or a 1:1 Dedicated IP account please choose your connecting server — you can find these details in your welcome email or in the Members Area. All Dedicated IP account holders also have unlimited access to all of our Shared IP servers.
Connect
You can now connect to your VPNUK account.
Connection Complete
Your account will now be connected to the VPN. If you would like to disconnect or switch to a different server, click the Disconnect button and choose a different server. You can reconnect from the Quick Launch screen using the quick connect toggle. To edit your connection in future, click the settings cog on the top right of the screen.
Optional Settings
The VPNUK App comes with a whole host of user-configurable connection settings, options and troubleshooting aids. The following explains what each optional setting does.
- Enable Custom MTU. Adjusting the MTU can sometimes help with connection and speed issues.
- Kill Switch. Designed to disable all internet access should your VPN connection drop out for any reason.
- Use Obfuscation. Connect over an Obfuscated connection to block Deep Packet Inspection (DPI). Makes your VPN traffic appear as regular web traffic while maintaining full privacy, security and encryption.
- Custom DNS. Choose to run your VPN through the default VPN DNS settings or select from one of the many third-party DNS providers.
- Manage VPN Connection for apps & websites. Split Tunneling — route specific websites or apps outside your VPNUK connection, should you wish to use your local internet provider for any services.
- Protocol and Ports for UDP and TCP connections. Three ports for UDP and three ports for TCP. Obfuscation uses its own protocol and port. Switch protocol and port if you have problems connecting.
- Log. If you have any problems connecting and reach out for help, we will usually ask you to provide the log — it is an excellent troubleshooting tool.
- Delete account. This is a Google requirement and should only be used if you no longer have a VPNUK account or subscription. Delete account will completely remove all traces of your user and VPN account from the VPNUK system.
Troubleshooting Guide
Your VPNUK account should work first time, every time. If you experience any problems, the first thing to do is contact us on our Live Help service for instant assistance. The following is a basic troubleshooter for the most common issues.
- Cannot Connect. Go to Optional Settings, change the Protocol from UDP to TCP or vice versa. You can also try enabling Obfuscation.
- Connection is slow. Go to Optional Settings and change the Protocol from UDP to TCP or vice versa. You can also try lowering the MTU slightly, one step at a time, and using a third-party DNS provider.
- Connection Blocked. Go to Optional Settings and switch on Obfuscation.
- VPN connects but not routing traffic. Go to Optional Settings and lower your MTU. If that does not work, try enabling Custom DNS.
- Nothing Works. Please contact our Live Help team. Copy or screenshot the last dozen or so lines of the connection Log to send to us.
VPN Setup on Routers — Protect All Devices
For users who want complete home-wide security, setting up VPNUK on a VPN-compatible router is a great option. VPNUK supports all modern routers with VPN functionality.
Benefits of Router VPN
- Protects All Devices — covers Smart TVs, game consoles and all connected devices
- Always-On VPN — no need to connect manually each time
- Multiple Protocol Support — works with OpenVPN, WireGuard, L2TP and PPTP
- Bypass VPN Blocks — avoid app-based VPN restrictions on streaming services
Drawbacks of Router VPN
- Slightly Slower Speeds — due to encryption overhead
- More Complex Setup — requires manual configuration (VPNUK provides easy guides)
- Not All Routers Support VPNs — ensure your router is compatible before setting up
VPNUK offers detailed setup tutorials for all supported routers, making it easy to configure your VPN at the router level.
View All Router Guides